PRIVACY POLICY

This Privacy Policy explains how Animar Music Group, based in New Haven, Connecticut, collects, uses, discloses, and protects information associated with MarcusColeRadio.com and its related music-store, checkout, support, and booking pages.

By using the website or submitting information, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Information You Provide

We may collect information you submit when making a purchase, requesting support, submitting a booking inquiry, or otherwise communicating with Animar Music Group.

This may include:

First and last name

Email address

Phone number, when provided

Billing and transaction information

Products purchased

Order and receipt information

Support requests and correspondence

Preferred contact method

Event organizer role

Event type

Requested event date and time

Venue and event location

Estimated attendance

Booking budget range

Requested performance length

Travel and lodging requirements

Booking decision timeline

Event details

Production requirements

Booking consent and related inquiry information

Any other information you choose to provide

Payment Information

Payments are processed through third-party payment providers.

Animar Music Group and its website may receive transaction identifiers, payment status, order totals, refund information, card type, and limited billing details.

Animar Music Group does not intend to directly store complete payment-card numbers or card-security codes.

Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies, pixels, logs, and similar technologies.

This may include:

Internet Protocol address

Browser type

Device type

Operating system

Referring website

Pages viewed

Links clicked

Approximate location derived from an Internet Protocol address

Dates and times of visits

Checkout and conversion activity

Email delivery, opening, and link-interaction information

Other technical and usage information

COOKIES AND TRACKING TECHNOLOGIES

The website may use:

Essential technologies needed for security, checkout, forms, and core website operation

Functional technologies that remember settings or improve usability

Analytics technologies that help measure website traffic and performance

Advertising and conversion technologies, including tools associated with HighLevel, Google, Meta, or similar providers

These technologies may recognize a browser or device over time and across websites, depending on the provider and the visitor’s settings.

Where required, visitors will be provided with choices concerning non-essential cookies and tracking technologies.

Browser settings may also allow visitors to block or delete cookies. Disabling cookies may affect certain website features.

HOW WE USE INFORMATION

Animar Music Group may use information to:

Process and document purchases

Deliver order confirmations and music access instructions

Provide customer support

Investigate delivery, billing, refund, and file problems

Process full or partial refunds

Receive and evaluate booking inquiries

Communicate about event availability, proposals, contracts, deposits, and booking status

Maintain contact, transaction, and booking records

Operate, secure, troubleshoot, and improve the website

Measure traffic, conversions, and website performance

Detect and prevent fraud, abuse, security incidents, and unauthorized transactions

Comply with legal, accounting, tax, and regulatory obligations

Enforce applicable policies and agreements

Protect the rights, safety, and property of Marcus Cole, Animar Music Group, customers, and others

MARKETING COMMUNICATIONS

Animar Music Group does not currently use purchase, support, or booking information to send unrelated promotional email or SMS messages unless the recipient separately provides the required consent.

Transactional messages may still be sent when necessary to complete a purchase, deliver music, respond to support, process a refund, or manage a booking inquiry.

If promotional communications are introduced later, this Privacy Policy and the applicable consent process will be updated.

HOW WE DISCLOSE INFORMATION

Animar Music Group may disclose information to service providers that support:

Website and funnel hosting

Customer relationship management

Payment processing

Email delivery

File and product delivery

Analytics

Advertising and conversion measurement

Fraud prevention and security

Technical support

Legal, accounting, and compliance functions

These providers may include HighLevel, payment processors such as Stripe, Network Solutions, Google, Meta, and other providers used to operate the website and related services.

Information may also be disclosed:

When required by law, subpoena, court order, or legal process

To investigate fraud, abuse, security incidents, or policy violations

To protect legal rights, safety, and property

In connection with a merger, acquisition, financing, reorganization, or transfer of business assets

With the individual’s direction or consent

SALE AND SHARING OF PERSONAL INFORMATION

Animar Music Group does not sell personal information in exchange for money.

The use of certain analytics, advertising, pixels, or conversion technologies may be considered a sale, sharing, or use for targeted advertising under some state privacy laws, even when no money is exchanged.

Where applicable law provides an opt-out right, Animar Music Group will provide or honor the required method for exercising that right.

DATA RETENTION

Information is retained only for as long as reasonably necessary for the purposes described in this policy, including completing transactions, providing support, evaluating bookings, maintaining business and accounting records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

DATA SECURITY

Animar Music Group uses reasonable administrative, technical, and organizational measures designed to protect personal information.

No website, email system, payment platform, transmission method, or storage system can be guaranteed to be completely secure.

THIRD-PARTY WEBSITES AND SERVICES

The website may link to or rely on third-party websites and services.

Those providers operate under their own privacy policies and practices. Animar Music Group is not responsible for the privacy, security, or content practices of a third party.

PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

Request access to personal information

Request correction of inaccurate information

Request deletion of certain information

Request a portable copy of certain information

Opt out of certain targeted advertising, sales, sharing, or profiling

Withdraw consent where processing depends on consent

Appeal the denial of a privacy request

Receive equal service without unlawful discrimination for exercising a privacy right

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, email [email protected] with the subject line “Privacy Request.”

Animar Music Group may request information needed to verify your identity and locate the relevant records.

AUTHORIZED AGENTS

Where permitted by law, an authorized agent may submit a privacy request on your behalf.

Animar Music Group may require proof of the agent’s authority and may directly verify the request with you.

CHILDREN’S PRIVACY

The website is not directed to children under 13, and Animar Music Group does not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information, contact [email protected].

INTERNATIONAL VISITORS

The website is operated from the United States.

Information may be processed and stored in the United States or other locations where service providers operate. Privacy laws in those locations may differ from those in your place of residence.

CHANGES TO THIS POLICY

Animar Music Group may update this Privacy Policy when website features, data practices, service providers, or legal obligations change.

The updated effective date will appear at the top of the page.

CONTACT

Animar Music Group
New Haven, Connecticut
[email protected]